ca999 Terms and Conditions

1General Provisions and Introduction

These terms and conditions ("Terms") apply to the use of the ca999 platform and website ca999.lat. By accessing or completing registration on this platform, you are considered to have fully accepted all terms stated herein.

ca999 operates as a reliable online gaming platform for players in Bangladesh. It offers slot games, live casino, cricket betting and various interactive gaming services.

These terms have been drawn up in accordance with the applicable laws of the People's Republic of Bangladesh. In the event of any dispute, the Bengali version of this document shall be considered final.

These terms must be read together with our Privacy Policy and Responsible Gaming policy, as all of these documents together form a complete agreement.

2Eligibility and Registration Requirements

2.1 Age Requirement

To register with ca999 and use any of its services, you must be 21 years of age or older. Registration by minors is strictly prohibited and any breach of this condition will result in immediate account closure.

2.2 Permitted Users

The ca999 platform is intended for personal and recreational use. At the time of registration you must provide accurate and complete information, including your full name, date of birth and contact details.

2.3 One Account Policy

Each person may operate one account only. Creating more than one account under the same person's name is strictly prohibited. Breaching this rule will result in closure of all associated accounts and balances may be forfeited.

3Account Management and Security

3.1 Personal Responsibility

It is entirely your responsibility to keep your ca999 account login details (username and password) secure. These details must not be shared with any third party. Full responsibility for any activity conducted through your account rests with you.

3.2 Identity Verification (KYC)

ca999 may request documents for identity verification at any time. These may include copies of a national identity card, passport or other valid identification. Failure to provide the required documents may result in temporary account suspension.

3.3 Updating Account Information

If your contact details change after registration, please notify our support team immediately. ca999 will not be responsible for any issues arising from incorrect or outdated information.

4Deposits, Withdrawals and Payment Policy

4.1 Accepted Payment Methods

ca999 currently accepts transactions through Bangladesh's popular mobile banking services: bKash, Nagad, Rocket and Upay.

4.2 Minimum Deposit and Withdrawal

• Minimum deposit amount: ৳200 (the same for each method)
• Minimum withdrawal amount: ৳800
• Standard processing time for withdrawal requests: 10 to 45 minutes

4.3 Withdrawal Process

Before submitting a withdrawal request, make sure your account verification is complete. Withdrawals may be delayed if the wagering requirements of any applicable bonus have not been met.

4.4 Currency

All transactions on ca999 are conducted in Bangladeshi Taka (BDT / ৳). Transactions in any other currency are not supported.

4.5 Suspicious Transactions

If any transaction appears suspicious or fraudulent, ca999 reserves the right to temporarily suspend that transaction and conduct an investigation. Further action will be taken based on the outcome of the investigation.

5Bonuses and Promotional Offers

5.1 Welcome Bonus

Newly registered players at ca999 will receive a 100% welcome bonus on their first deposit, up to a maximum of ৳15,000. The wagering requirement for this bonus is 25x (you must wager 25 times the total of your deposit plus bonus).

5.2 Bonus Usage Terms

• Bonus funds may be used to play all applicable games, however some games may be excluded from wagering contributions.
• If the wagering requirement is not met within the specified time limit, the bonus will be cancelled.
• Multiple bonus claims from the same household, device or IP address are not permitted.
• Only one active bonus offer may be held at a time when receiving a bonus.

5.3 VIP and Cashback Programme

ca999 has three VIP tiers. By playing regularly you can advance to higher tiers:

• Bronze: Up to 0.5% cashback per week.
• Silver: Up to 1.0% cashback per week.
• Gold: Up to 1.5% cashback per week.

ca999 reserves the right to change, amend or cancel bonuses and promotional offers at any time. Full terms of active promotions will be stated on the relevant offer page.

6Game and Betting Rules

6.1 Game Fairness

All games on the ca999 platform are operated using Random Number Generator (RNG) technology, which ensures that every outcome is completely random and impartial. ca999 is committed to ensuring fair play as a safe and reliable platform.

6.2 Betting Limits

Each game has its own minimum and maximum betting limits, which are clearly displayed in the relevant game interface. ca999 reserves the right to change these limits without prior notice.

6.3 Technical Errors

If an incorrect result is shown in any game due to a technical fault or software issue, that round will be considered void and the wager will be refunded. In such circumstances, ca999's decision will be considered final.

6.4 Disconnection

If your internet connection is lost during play, the game result will be determined according to the server-side record. ca999 will not be liable for any loss resulting from a connection issue.

7Prohibited Conduct and Activities

Any of the following conduct is strictly prohibited on ca999. Breaching these rules may result in account closure, balance forfeiture and, where necessary, legal action:

• Fraud, hacking or game manipulation through the use of bots.
• Creating multiple accounts to gain unfair advantage from bonuses and promotions.
• Using the platform for money laundering or any illegal activity.
• Unauthorised access to or use of another player's account.
• Exploiting software vulnerabilities or bugs to gain an unfair advantage and failing to report them immediately.
• Engaging in inappropriate, discriminatory or threatening behaviour towards other players or staff.
• Using fraudulent payment methods or filing chargebacks.

8Limitation of Liability

8.1 Service Availability

The ca999 platform is provided on an "as is" basis. The service may be temporarily unavailable due to maintenance, technical issues or other reasons, and ca999 will not be liable for this.

8.2 Financial Loss

Gaming inherently carries financial risk. ca999 will not accept any responsibility for financial losses resulting from losses in games. Please play responsibly and wager only within your means.

8.3 Third-Party Services

ca999 uses the services of various game providers and payment partners. ca999 is not directly responsible for the quality or disruption of these third-party services, but will always cooperate to resolve any issues.

9Intellectual Property Rights

All content displayed on the ca999 website — including logos, designs, graphics, written materials, software and other elements — is the property of ca999 or the relevant rights holders and is protected by applicable intellectual property law.

Copying, reproducing, distributing or using any content from the platform for commercial purposes without prior written permission from ca999 is strictly prohibited. A limited licence applies for personal and non-commercial use.

10Changes to Terms and Conditions

ca999 reserves the right to change, amend or update these terms and conditions at any time. For significant changes, registered users will be notified by email or by a notice on the website.

Continued use of the platform after updated terms and conditions have been published will be taken as your acceptance of the new terms. The most recent terms and conditions will always be available on this page.

11Account Closure and Termination

11.1 Voluntary Closure

You may request closure of your ca999 account at any time via live chat or email. Any remaining valid balance must be withdrawn before the account is closed.

11.2 Closure at ca999's Discretion

If any provision of these terms is breached, ca999 may close or suspend an account without prior notice. Withdrawal of funds from the account may be temporarily withheld while an investigation is ongoing.

11.3 Self-Exclusion

As part of responsible gaming, you may self-exclude for a specified period. For more information please read our Responsible Gaming page.

12Contact and Dispute Resolution

12.1 Contact Methods

If you have any questions or need clarification regarding these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24 hours a day, 7 days a week, in Bengali

12.2 Complaints Process

If you have a complaint, please contact our customer service team in the first instance. We are committed to resolving complaints as quickly as possible after receipt.

12.3 Applicable Law

These terms and conditions will be interpreted in accordance with applicable law. In the event of any dispute, an amicable resolution will be attempted first and, if necessary, the established dispute resolution process will be followed.

ca999 is a safe and reliable platform. Keeping your information and funds secure on this SSL-encrypted platform is our highest priority. For more information please see our Privacy Policy and FAQ pages.